Privacy Policy

Information we collect

We collect both personal and non-personal information to provide and enhance our services, as well as to comply with legal obligations.

• Personal Information:

  Information that can be used to identify you, including but not limited to:

  • Full name
  • Contact details (e.g., phone number, email, postal address)
  • Payment information (e.g., credit card details, bank account information)
  • Employment or trade experience (for trainers and apprentices)
  • Any other data you provide through our platform, including interactions, profiles, and event participation
• Non-Personal Information:

  Data that cannot directly identify you, including:

  • Device information (e.g., IP addresses, browser types)
  • Information about your interactions with our website (e.g., cookies, browsing history)
  • Data related to your participation in events or apprenticeships (e.g., performance metrics, feedback)

How we collect your information

We collect data in the following ways:

• Directly from you during sign-up, contact forms, event registration, or when you use our services.
• Through cookies and similar technologies when you use our website.
• From third parties such as payment processors or publicly available sources.

Use of your information

We use your information to:

• Provide and manage our services, such as connecting apprentices with trainers.
• Improve our platform, including tailoring our services based on feedback and interactions.
• Process payments and manage financial transactions.
• Communicate updates, promotional materials, or opportunities for further training.
• Comply with legal and regulatory requirements.
• Ensure the security of our platform and participants during events and apprenticeships.

Sharing your information

We may share your data with:

• Service Providers: Third parties who help us deliver our services (e.g., payment processors, event coordinators).
• Affiliates: Partner organizations that support the delivery of training or apprenticeships.
• Legal Authorities: If required to comply with legal obligations, including fraud prevention or law enforcement.

We do not sell your personal information to third parties for their marketing purposes.

Promotional communications

With your consent, we may send you promotional messages, including event announcements, exclusive offers, and other updates. You can opt out at any time by contacting us or using the unsubscribe link in communications.

How we protect your information

We take the security of your data seriously and have implemented appropriate technical and organizational measures to protect it. This includes encrypting sensitive data and limiting access to authorized personnel only.

Retention of your information

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

Your rights

Depending on your location and applicable laws, you may have the following rights:

• Right to Access: Request access to the personal information we hold about you.
• Right to Rectification: Request corrections to your data if it is inaccurate or incomplete.
• Right to Deletion: Request the deletion of your data under certain circumstances.
• Right to Object or Restrict Processing: Object to or restrict the processing of your data in certain situations.
• Right to Withdraw Consent: You may withdraw consent at any time if we process your data based on consent.

To exercise these rights, please contact us at privacy@blueclod.com. We may require proof of identity before processing your request.

International Transfers

As a global platform, your information may be transferred to and processed in countries outside your own, where data protection laws may differ. We take steps to ensure your data remains protected in line with this Privacy Policy and applicable laws.

Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by email or through our website.

Contact us

If you have any questions or concerns about how we handle your personal information, or if you would like to exercise your rights, please contact us at: